Didn't create session
complete
P
Pastor Wyatt
I created a session on my phone and everything proceeded as normal. But it turns out my phone (which only has internet if the wifi is on) didn't have internet. After I ended the 1 hours session, I hit "End Session" and then ... nothing. It was then I realized it wasn't hooked up to the internet. Two issues: Either a warning that I'm offline or a feature to record and then upload when online to complete the session. If there is a way to recover my session, that would be amazing. So much lost!
Julian Pscheid
updated the status to
complete
Since 3.3, ending a session without internet saves it on your phone with its transcript, and it syncs once you are back online. If the notes could not be generated offline, you can generate them from the session once you are connected. A warning that you are offline is not part of it.
Julian Pscheid
Thanks Pastor Wyatt! We're aware of Hedy not working consistently if it's offline, and have that on our to-do list to fix!