Imported sessions fail at 100% transcription/saving | Voters

Imported sessions fail at 100% transcription/saving

Philipp Schweiger

Even with the newest version 3.2.1 Hedy AI, I have the problem that YouTube imports are not getting saved. I am being stuck at the following screen with or without GPU acceleration being activated.
When canceling the job, the session appears in the overview most times no transcript, sometimes with transcript but no AI summary etc. Even with transcript I get an error when triggering another AI Summary or detailed notes.
Hedy is not running on an onedrive folder, hedy.exe is excluded from defender folder restrictions.

6 days ago

Julian Pscheid

Hi Philipp Schweiger, thanks for reporting this. I'm sorry to see that you are having ongoing issues.
1) Could you restart the windows application and try again? We'd like to see if we can capture some additional crash logs.
2) Does this happen for all YouTube imports, or only specific videos?

Philipp Schweiger

Julian Pscheid It happens for all youtube videos. After cancellation the audio is saved the session is nameless and no summary has been created. When clicking on generate detailed notes I get this error though there is a Transcript. When clicking on generate summary a neverending circle appears for the action.

Photo Viewer

Photo Viewer