Allow to add other sources as input for Hedy
under review
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Sebastien R
I am impressed with the way Hedi manages very large scripts. I wonder if it would be as efficient if we gave it other sources of input like a txt file, csv.
My use case is that we take lots of notes in our CRM during calls and email discussions, but it's a pain to summarize or go back through it each time we start a new discussion with a contact.
Ideally Hedi could bring assistance for our email conversations, and connect with our CRM. Later we could then combine that data parsing feature with this meeting assistance, where Hedy would provide unique insights to meetings by finding data in our emails, documents, and CRM.
Wil
Hmm, I think this pivots too far from the original intent. Tying into CRMs, processing Excel sheets, etc etc starts to become too much. Almost a different product... I really like the simplicity of Hedy and making it a do all for all is risky as a SaaS, as it starts to blur niche focus on a target audience. As a product and project manager in software for nearly 20 years, THIS HAPPENS ALOT! I'm well known in my SaaS niche keeping product development team ideas and customer requests in line with marketing and long term vision of a product.
We'll just count this one as a freebie, next time I gotta invoice you for my insights 😜
Hold true to your vision and remember that more can become less quickly when the intent is unclear.
Honesty, I was even considering personal conversation sessions going too far out of scope, but I think recording real human voice conversations and being able to get immediate, live insights or help and the ability to recap and discuss that interaction is a pretty good lane to be in
Julian ..
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Sebastien R
Wil you probably missed the real vision and potential of Hedy. It's NOT about summarizing audio, it's about being able to have a smart assistant during the session that will ask relevant questions based on your objectives, and answer questions based on the information it received through context input.
If they don't stick to that vision they will soon be replaced by android/ios-native solutions.
Julian
under review
Julian
That's interesting. We've had a few requests for CRM data integration to assist with sales conversations.
For data export, we are working on a Zapier integration that can push conversation data to external systems. But for pulling data from external systems, I believe this would need to be individual integrations, unless anyone knows of a centralized API that we could use to pull data from multiple tools?
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Paul
Julian couldn't you also use Zapier, Make, or boost.space or something similar to import data?
Julian
Paul I'm not sure how well Zapier, etc, would work for pulling data on demand from other tools. We're actually evaluating MCP for this purpose: