R
Ricardo Ceja Jr
I’m reporting a serious product failure that just cost me the recordings from a three-day professional event worth approximately $25,000.
HEDY’s primary purpose is audio recording.
All other features are secondary conveniences. Because of that, users should be able to trust that when they press record, audio is being saved. In my case, none of my recordings were stored because “save audio recordings” is not enabled by default, and there was no clear warning that nothing was being saved.
For a recording app, this is a fundamental design flaw. Audio saving is not an optional feature — it is the core function. Requiring users to manually enable saving in settings creates a high risk of silent failure, which is exactly what happened here.
This needs to be corrected at the product level:
  1. Audio saving must be "ON by default".
A recording app should never record without saving unless a user deliberately turns that off.
  1. The app must show a clear, unavoidable warning if recordings are not being stored.
If saving is disabled, users should see a prominent alert before and during recording.
I also want to repeat a previous issue: when upgrading phones, my past HEDY recordings did not transfer with the app. These files are often valuable professional assets. There needs to be reliable backup and device migration support, or at minimum a clear warning that recordings are stored only on the device.
Right now, the app’s defaults and lack of safeguards make it unreliable for professional use. This is not a minor feature request — it is a core functionality and data reliability issue that needs immediate attention.