Critical Issues with Chat, Session Context, Audio Playback, and Russian Transcription
V
Vladimir
Dear Hedy Team,
I'm writing to provide comprehensive feedback on my experience using the Hedy app, specifically version HedySetup-2.8.5-signed. While the core concept of Hedy is promising, I've encountered several critical limitations that significantly impact its usability and effectiveness.
My primary concern is the disabled chat functionality during live sessions on Windows. The message displayed, 'Windows Compatibility Mode: Chat is temporarily disabled during live sessions on Windows. Please try again after the session ends,' creates a major barrier to real-time interaction and collaboration. This prevents immediate questions, real-time note-taking, and dynamic discussion, which are all vital for productive live sessions.
Furthermore, despite having the session context configured, Hedy fails to provide automatic feedback during an active recording session. This means that even with all settings in place, the app does not offer any real-time insights or assistance as the session progresses, which is a core expectation for a tool designed to aid in meetings.
Beyond these issues, I've identified several other significant shortcomings:
No Functionality to Listen to Meeting Audio: There is currently no feature to listen to the audio of recorded meetings within the application. This makes reviewing sessions cumbersome and limits the utility of the recorded content.
Very Low Quality Russian Transcription: For meetings conducted in Russian, the transcription quality is exceptionally poor. A large portion of the conversations is either not transcribed at all or is heavily inaccurate, rendering the transcripts largely useless for review or analysis.
Thank you for your time and consideration. I look forward to seeing significant improvements.
Julian Pscheid
Hi Vladimir, thank you for the feedback!
Several parts of the Windows application are still in development, in particular the real-time chat and suggestions. Those will be fully implemented before the app comes out of beta.
Regarding your other feedback:
1) Listening to the audio should definitely be possible. Please make sure you have the audio recording enabled on the Meeting Settings screen.
2) Thanks for letting us know about the speech recognition issues. It's likely that Russian would benefit from using the Large speech recognition model (which can be selected on the App Settings screen). Have you tried that already? We're still collecting performance data from our beta users, since there is such a wide variety of Windows devices, so please let us know if that works and how your PC handles it.